If your Net Promoter Score is not as high as you’d like, you need to shift your focus to your detractors. Converting detractors into promoters is the best way to raise your NPS and boost your business.
Learn more about the importance of NPS detractors and promoters and how to get these conversions.
What Are NPS Detractors?
Detractors ...
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Your pulse quickens, your palms start sweating, and your breathing becomes difficult. We’re all familiar with the symptoms of stress, and for many professionals, stress is a common side effect of balancing a busy work schedule with the obligations of family life.
While high levels of stress can be a cause for concern, it’s also possible ...
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Leadership goals help you define your intentions and create guiding principles to steer your team and organization toward success. Goals give you structure to prioritize specific tasks, ensure all decisions align with your purpose, and assess your progress regularly.
Goals ensure you continually take strides toward improving the organization, serving as your roadmap to achievement.
Why You ...
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It’s the most wonderful time of the year!
Despite all of the stress and chaos of planning dinners and wrapping gifts, I love this time of year because it reminds me to reflect on the progress I have made in a year and what I hope to achieve next.
When you’re in the moment, it’s sometimes impossible ...
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The decision to sell your business can feel like parting with a cherished friend or family member. As entrepreneurs and business leaders, we become emotionally attached as we invest our time, energy, and emotions into our ventures, transforming simple ideas into thriving enterprises.
When the time comes to consider exiting, it’s natural for a whirlwind of ...
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If you’re a business leader or small business owner, you know the importance of continually sharpening your leadership skills and fostering personal development. A clear roadmap for success is essential, and that’s where setting attainable leadership goals comes in.
We’ve all heard the saying, “A goal without a plan is just a wish.” In the dynamic ...
https://catalystecr-media.s3.us-east-2.amazonaws.com/wp-content/uploads/2017/11/06062956/pexels-photo-194094.jpeg8511280Lori Moenhttps://catalystecr-media.s3.us-east-2.amazonaws.com/wp-content/uploads/2019/06/06062745/main-logo-300x138.pngLori Moen2023-04-04 11:30:002023-04-14 12:23:40Setting Attainable Leadership Goals: A Roadmap to Success for Business Leaders and Small Business Owners
As businesses grow and evolve, many business leaders seek professional training to navigate the changing environment and accomplish their career goals. For that, they turn to executive coaching.
In a study conducted by a Fortune 500 firm and the International Coaching Federation, researchers found that working with an executive coach boasts an average ROI of 788% ...
At the beginning of your partnership with a business coach, you may feel intimidated by the prospect of being vulnerable about your executive career.
For many, having questions already in mind can ease some of the anxiety, giving them a launching-off point for what they would like to talk about both in the short term and ...
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When you hear the word strategy, what kind of person comes to mind?
I always imagine a master chess player for several reasons:
They spent years practicing, winning, failing, researching, and reflecting to hone their skills. Each game they played on their journey, whether they emerged the champion or not, was a new opportunity to take risks ...
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Small business succession planning is crucial to ensure that your life’s work continues to thrive once you’ve left the helm.
Yet, according to a recent article, an estimated 75-80% of small businesses lack a roadmap for what happens after the current owner is ready to move to the next phase.
4 Key Considerations for Small Business Succession ...
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